The South African Social Security Agency (SASSA) has been instrumental in providing financial relief to millions of vulnerable citizens through the R350 Social Relief of Distress (SRD) grant. With the ongoing economic challenges exacerbated by the COVID-19 pandemic, many individuals rely on this grant for their basic needs. 

However, keeping track of the status of your application or payment can sometimes be confusing. In this comprehensive guide, we’ll delve into the various methods you can use to check the status of your SASSA R350 grant, ensuring you stay informed and empowered.

Understanding the SASSA R350 Grant:

Before we dive into the details of checking the status, let’s briefly understand what the SASSA R350 grant entails. The Social Relief of Distress grant was introduced by the South African government to provide temporary assistance to individuals who are unemployed and in dire need of financial support. This grant is especially crucial during times of crisis, such as the current COVID-19 pandemic, when many people are struggling to make ends meet.

Eligibility Criteria for the SASSA R350 Grant:

To qualify for the SASSA R350 grant, applicants must meet certain eligibility criteria set forth by the government. These criteria typically include:

  • South African citizenship or permanent residency.
  • Age between 18 and 59 years.
  • Not receiving any other form of social grant or income support.
  • Not employed or receiving any form of income.
  • Proof of unemployment or inability to earn an income due to the COVID-19 pandemic or other qualifying circumstances.

Checking the Status of Your SASSA R350 Grant:

Now that we have a basic understanding of the SASSA R350 grant, let’s explore the various methods you can use to SASSA Status Check of your application or payment:

Online Portal:

SASSA provides an online portal where applicants can check the status of their grant applications. To access the portal, you’ll need to visit the official SASSA website and navigate to the grants section. From there, you can log in with your credentials or create a new account if you haven’t already done so. Once logged in, you should be able to view the status of your R350 grant application, including whether it has been approved, declined, or is still pending.

USSD (Unstructured Supplementary Service Data):

For those without internet access or prefer a simpler method, SASSA offers a USSD service that allows you to check your grant status using your mobile phone. Simply dial the designated USSD code provided by SASSA and follow the prompts to inquire about the status of your R350 grant. This method is convenient and accessible to a wide range of users, making it an ideal option for many.

SASSA Call Center:

Another option is to contact the SASSA call center directly and speak with a customer service representative. They will be able to assist you in checking the status of your R350 grant application and provide any necessary information or updates. Be prepared to provide your personal details and application reference number for verification purposes.

WhatsApp Service:

SASSA also offers a WhatsApp service where applicants can check the status of their grants and receive relevant updates. Simply add the designated WhatsApp number provided by SASSA to your contacts and initiate a conversation. Follow the prompts to inquire about your R350 grant status, and the automated system will provide you with the information you need.

Visit a SASSA Office:

If you prefer face-to-face interaction or have specific inquiries that require assistance, you can visit a SASSA office in person. Bring along your identification documents and any relevant paperwork related to your grant application. A SASSA official will be able to assist you in checking the status of your R350 grant and address any concerns you may have.

Tips for Checking Your SASSA R350 Grant Status:

Now that you’re familiar with the various methods of checking your SASSA R350 grant status, here are some additional tips to ensure a smooth and hassle-free experience:

Keep Your Information Handy:

Always have your identification documents, application reference number, and any other relevant paperwork readily available when checking your grant status. This will streamline the process and help ensure accurate information retrieval.

Stay Informed:

Keep yourself updated on any changes or announcements regarding the SASSA R350 grant program. Follow official SASSA social media channels, subscribe to newsletters, or regularly check the official website for news and updates.

Be Patient:

Due to the high volume of applications and inquiries, it’s important to exercise patience when checking your grant status. Processing times may vary, so avoid making multiple inquiries within a short period unless absolutely necessary.

Report Any Issues:

If you encounter any difficulties or discrepancies while checking your grant status, don’t hesitate to report them to SASSA immediately. Providing feedback helps improve the efficiency and reliability of the system for all users.


The SASSA R350 grant plays a crucial role in providing much-needed financial relief to vulnerable individuals during challenging times. By utilizing the various methods outlined in this guide, you can easily check the status of your grant application or payment, ensuring you stay informed and empowered. 

Remember to keep your information handy, stay informed about program updates, and be patient throughout the process. With these tips in mind, you can navigate the SASSA R350 grant system with confidence and peace of mind.